SHIPPING & RETURNS POLICY
We offer a variety of shipping options so your order arrives when you need it. Shipping and handling charges depend on the destination and the value of your order.
Please note that we process orders very quickly, this means that once an order is placed we are unable to modify your shipping method. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.
If you are not happy with your purchase for any reason, we will be happy to accept a return. We do not accept exchanges at this time. You may return your purchase within 60 days of your original order. Items being returned must be in their original condition with the tags. Customers are responsible for all return shipping charges.
Include the Return Copy in your package to help us process your return. We only accept returns from purchases made on yourbrazilianmarket.com. After processing, please allow 5-7 business days for a credit to appear on your account. Original shipping costs are non-refundable.
You will be refunded by Storecredit after an analysis.
If you do not have the original packing slip, please include a note inside the return package with the following information: reason for returning item(s), order number, purchaser’s name, address, and telephone number. Your order number can be found in your confirmation/shipment email, through Order History in ‘My Account’ on yourbrazilianmarket.com, or by calling Your Brazilian Market Customer Service at (909) 747 – 5723
Mail Returns to:
3717 Nevin Ave,
Richmond, CA USA 94804
ORDER CANCELLATION POLICY
We want you to get your order as soon as possible, so we begin processing it immediately after you place it. Once your order has been submitted, we are unable to cancel or make changes to the order. Please review your order very carefully prior to clicking the ‘Place Order’ button on checkout page.
If you have questions about your order, please Contact us.